GDPR & Data Protection Notice

GlobifyIT Ltd ("GlobifyAI", "we", "our", "us") is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR, where applicable.

This notice explains how we handle your personal data and your rights under data protection law.

1. Data Controller

The data controller responsible for your personal data is:

Company Name: GlobifyIT Ltd

Country: United Kingdom

Email: support@globifyit.com

2. Personal Data We Process

We may process the following categories of personal data:

• Identity and contact details
• Account and login information
• Social media and third-party integration data
• Phone numbers and call-related data (if voice features are used)
• Technical and usage data

3. Purpose of Processing

We process personal data to:

• Provide and operate the Platform
• Deliver AI, automation, and phone services
• Connect and manage third-party integrations
• Improve security and performance
• Meet legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we process personal data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Legal obligations

5. Data Retention

• Personal data is retained only as long as necessary
• Data linked to active accounts is retained while the account remains active
• Users may request deletion at any time

6. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

7. Exercising Your Rights

To exercise your GDPR rights, please contact:

support@globifyit.com

We will respond within the legally required timeframe.

8. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local data protection authority.

9. Updates to This Notice

This GDPR Notice may be updated to reflect legal or operational changes. Continued use of the Platform means acceptance of the updated notice.

10. Contact

support@globifyit.com