AI Inbox Assistant
AI Inbox Assistant — Auto-Reply on WhatsApp, Messenger & Telegram
The AI Inbox Assistant brings customer messages from WhatsApp, Facebook Messenger and Telegram into one inbox and can reply for you. Replies are based on your Business Knowledge, so the AI answers with your real information. You choose which channels it replies on, set a daily limit, and can take over any conversation yourself. Every message is kept in the conversation history.
14-day free trial. Card required — you're not charged until day 15, and you can cancel before then.
What it does
AI replies to customer messages, in one inbox.
- One inbox for WhatsApp, Facebook Messenger and Telegram
- AI auto-replies using your Business Knowledge
- Turn AI replies on or off per channel
- Daily reply limits so usage never runs away
- Take over any conversation yourself at any time
- Send status shown on every message
- AI chat on landing pages you build in GlobifyAI
- Full conversation history
How businesses use it
- Answering common questions on WhatsApp outside business hours
- Replying to Facebook Messenger enquiries quickly
- Keeping every customer conversation in one place
Why it helps
- Customers get a quick, accurate reply
- One place to see every conversation
- You stay in control of when the AI replies
Getting started
Up and running in three steps.
- Step 1
Add your Business Knowledge
Tell GlobifyAI about your services, hours, prices and policies.
- Step 2
Connect your channels
Connect WhatsApp Business, Facebook Messenger or Telegram from the Inbox.
- Step 3
Turn on AI replies
Choose the channels the AI replies on and set a daily limit.
FAQ
AI Inbox Assistant questions.
Good to know
- Instagram direct messages are not supported yet.
Which channels does the inbox support?
WhatsApp Business, Facebook Messenger and Telegram. Instagram direct messages are not available yet.
Can I stop the AI replying?
Yes. AI replies can be switched off per channel, and you can reply yourself in any conversation.
Where does the AI get its answers?
From the Business Knowledge you add. It is instructed not to invent facts about your business.
Spend less time switching tools. More time growing your business.
Bring your calls, content, customer conversations and search visibility into one AI workspace.
14-day free trial · Card required, not charged until day 15 · Cancel anytime